Meta is quietly fixing a software update that left many Quest 2, Quest 3, and Quest 3S headsets unusable. A note on the Quest support site confirms most devices are now working, but fixes continue for the rest.
Even out-of-warranty owners have hope. Reports on Reddit mention Meta offering repairs or replacements. Support teams now have new guidelines to help.
The problem started on December 6th, initially linked to ‘some new Quest 3S devices.’ By December 9th, Meta Quest v71 began rolling out, bringing improvements like better virtual desktop connections and keyboard passthrough in VR.
‘A smooth sea never made a skilled sailor.’ Meta’s move to help out-of-warranty users shows a commitment to trust. While a full fix timeline isn’t clear, the effort is there. Affected users should reach out to Meta support for help. 🛠️
